| 1. Please indicate which of ProEx's services you use. |
| |
|
|
| 2. Overall, what is the perception of the SERVICE QUALITY you are receiving from ProEx? |
|
| 2b. If unsatisfied, please indicate why and what you would like to see change. |
|
| 3. Currently, what is the perception of the TIMELINESS OF SERVICE you are receiving from ProEx? |
|
| 3b. If unsatisfied, please indicate why and what you would like to see change. |
|
| 4. Are your company FIRST ARTICLES being turned around to you in a timely manner? |
|
| 4b. If unsatisfied, please indicate why and what you would like to see change. |
|
| 5. Do you feel that PRICING is in line with the service(s) that you are receiving? |
|
| 5b. If unsatisfied, please indicate why and what you would like to see change. |
|
|
| 6. Do you feel that your RFQ's (Quotes) or QUESTIONS are answered in a timely manner? |
|
|
| 6b. If unsatisfied, please indicate why and what you would like to see change. |
|
|
| 7. Do you feel that YOU are treated with COURTESY and PROFESSIONALISM? |
|
|
| 7b. If unsatisfied, please indicate why and what you would like to see change. |
|
|
| 8. We would like to know if there are any additional services that you would like to see ProEx add? |
|
|
| 9. Please let us know where we have room for improvement. Your opinion means everything! |
|
By helping us with this survey it will help us improve the services provided.
|