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FAQs

First article samples allow you to validate all requirements and specifications have been communicated and executed.  Production orders will use the same job master file as the First article samples.

There is no charge - up to a 5 piece First Article sample.

Yes. We support simple and complex serialization.

Yes!

Our standard turn time is three business days however this may vary based on the quantity and support options applicable to your order.  Depending on our order queue at the time your parts are received it could be processed and ship within 24 hours of receipt. There is the option to expedite an order if needed and/or send partial shipments to prevent a line down situation

Yes! This allows you the flexibility and speed you need!  

Yes! We currently ship orders directly to customers / manufacturers throughout the world.

Freight charges are billed to your designated shipping account.

Yes.

No, not at this time. We offer new customers net 30 terms.

No order is too small or too large, we take them all!

Pricing varies based on multiple factors such as: support scenario, package type, required processing time, volumes, etc.  When a quote is requested, we can generally respond with pricing within a few hours. We are very eager to win your business and quote accordingly.